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PostPosted: Wed Dec 13, 2017 1:35 pm 
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The only rerumpuring thing about my lack of confirmation email is the fact that so many other people are in the same boat, haha.

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PostPosted: Wed Dec 13, 2017 2:51 pm 
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QTPie wrote:
The only rerumpuring thing about my lack of confirmation email is the fact that so many other people are in the same boat, haha.


Side by side with you on this one lol.

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PostPosted: Wed Dec 13, 2017 2:52 pm 
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lamuna wrote:
I was charged for a full set, but didn't recieve an order e-mail. My shipping address and credit card holder name are different since I'm shipping it to my parent's house in the US...Does anyone know if the website will cancel my order because the card holder and addressee are different?

Kinda frustrated with how the order was...Site crash and all...Thanks.


The website designer is the same one used for Supreme, and they require matching CC address with shipping address so there is a possibility it will be canceled. One of the reasons why I was unable to buy stuff when I lived in Canada without getting hammered with duty/customs charges from Supreme and Kawsone.

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PostPosted: Wed Dec 13, 2017 2:56 pm 
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QTPie wrote:
The only rerumpuring thing about my lack of confirmation email is the fact that so many other people are in the same boat, haha.


When I first got on the site at 12pm I was able to add them all to cart and getting to the check out page was a challenge. However I just waited a bit until around 12:15 or so when the site was back up and right after I got the confirmation page, the email was sent almost immediately afterwards.

Hopefully they get back to you, but from my experience the customer service at the kaws warehouse is quite good. I had to deal with them when they sent me 2 flayed blushes instead of 1 full body and 1 flayed.

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PostPosted: Wed Dec 13, 2017 3:58 pm 
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wrinkledbrain wrote:
QTPie wrote:
The only rerumpuring thing about my lack of confirmation email is the fact that so many other people are in the same boat, haha.


Side by side with you on this one lol.



I emailed the studio and they replied stating that my confirmation email has been resent, which I received moments before their reply. Pleased they responded to my (2nd) inquiry so quickly and with good news.

If you haven't received an email I suggest reaching out to the studio with your order number in the subject line. They received thousands of emails yesterday (per KAWS) so get to the point quickly and provide as much detail as possible.

Wishing everyone that hasn't received a confirmation email best luck, my fingers are crossed for you.

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PostPosted: Wed Dec 13, 2017 11:21 pm 
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New message on Kawsone gives an indication to what’s going on... and the run size.

Kawsone wrote:
Thanks everyone who ordered SMALL LIE.

We appreciate your patience as we sort through the thousands of emails received in regards to your orders. All details will be addressed but please know this takes some time.

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PostPosted: Thu Dec 14, 2017 11:38 am 
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wrinkledbrain wrote:
wrinkledbrain wrote:
QTPie wrote:
The only rerumpuring thing about my lack of confirmation email is the fact that so many other people are in the same boat, haha.


Side by side with you on this one lol.



I emailed the studio and they replied stating that my confirmation email has been resent, which I received moments before their reply. Pleased they responded to my (2nd) inquiry so quickly and with good news.

If you haven't received an email I suggest reaching out to the studio with your order number in the subject line. They received thousands of emails yesterday (per KAWS) so get to the point quickly and provide as much detail as possible.

Wishing everyone that hasn't received a confirmation email best luck, my fingers are crossed for you.


I emailed them 2 days ago and heard nothing, but I'll try again.

Thanks for the advice!

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PostPosted: Thu Dec 14, 2017 12:27 pm 
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I’d email them but I was foolish enough not to take a screenshot of my confirmed order. I didn’t think this would sell out on the first day as most recent releases have been open and sold out over days not hours. Ah well- such is life.

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PostPosted: Thu Dec 14, 2017 2:16 pm 
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I just got my confirmation email. They responded quite quickly to my second email.

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PostPosted: Thu Dec 14, 2017 3:46 pm 
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QTPie wrote:
I just got my confirmation email. They responded quite quickly to my second email.


Congrats! Happy to hear that!

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PostPosted: Thu Dec 14, 2017 7:36 pm 
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Little Lie is up at https://store.perrotin.com

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PostPosted: Sat Dec 16, 2017 10:48 am 
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Lame. Same packaging as the open editions. https://instagram.com/p/BcseudhgKoe/


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PostPosted: Sat Dec 16, 2017 11:20 am 
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So I was able to get 2 of the KAWS small lie figs at the release MONO and Black ...got the confirmation emails confirmed order # all good . So I thought anyway ....Checked my card account this morning and noticed that the 2 charges of $250 each for the small lie figs were gone ...no refund transaction nothing just gone as if they cancelled the transaction ....of course I've already emailed them but you may want to check your card accounts ...I have the feeling they over sold but makes no sense to me as I mentioned I have the standard confirmation email of order .


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PostPosted: Sat Dec 16, 2017 1:10 pm 
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^ Nah, the charge won't post until they actually ship. You're just seeing the pending status drop off. If you got an order confirmation there's nothing to worry about. No way he oversold, gotta be at least 20K of these things from Kawsone and Perrotin still has stock just sitting for days now.


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PostPosted: Sat Dec 16, 2017 9:50 pm 
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I hear you

The only reason I'm questioning is I contacted some friends that ordered and they all have the charges showing on their accounts either as pending or a debt ...I'm sure I'll hear something after the weekend ....and yeah seems like there are plenty to go round ...a ton on ebay as well ...even below cost ...how is that ?

Did KAWS ever release a production run # on these ?


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PostPosted: Mon Dec 18, 2017 9:53 am 
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"Limited Edition", but I'm guessing they produced a similar number to the recent Open Editions.

Someone posted a screen grab of Perrotin's stock on another forum, and they had over 3000 of each available!
Who knows how many Kawsone sold???

Probably more Small Lies sold than the BFFs! :roll:


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PostPosted: Mon Dec 18, 2017 10:47 am 
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i actually placed 2 orders. one for a set of 3 then another mono.

only received one confirmation email for the one mono.

both charges have posted to my account now.

only the mono is shipping to me as of now.

not sure what to think


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PostPosted: Mon Dec 18, 2017 11:54 am 
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Never received an order confirmation but I just got shipping confirmation.

I’m guessing these were produced in a similar quantity as the open editions, but won’t be restocked regularly like the open editions. I don’t mind easily being able to buy a toy, but for the prices these are, supply should be cutoff somewhere.

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Kaws and more for sale.

Looking for: Michael Lau Fingercroxx


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PostPosted: Mon Dec 18, 2017 1:16 pm 
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SpecialKAC18 wrote:
Never received an order confirmation but I just got shipping confirmation.

I’m guessing these were produced in a similar quantity as the open editions, but won’t be restocked regularly like the open editions. I don’t mind easily being able to buy a toy, but for the prices these are, supply should be cutoff somewhere.


SpecialKAC18, mind me asking what your order number was? My order number is somewhere in the 200K and still 'til this day I haven't received any notification about my order...


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PostPosted: Mon Dec 18, 2017 3:48 pm 
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Just got shipping email, should be here on the 23rd!

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PostPosted: Mon Dec 18, 2017 7:10 pm 
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still waiting for my ship confirmation email. this is longer of a wait than when i purchased my kaws x jordan 4 black.

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PostPosted: Mon Dec 18, 2017 9:11 pm 
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metrofrog2 wrote:
SpecialKAC18 wrote:
Never received an order confirmation but I just got shipping confirmation.

I’m guessing these were produced in a similar quantity as the open editions, but won’t be restocked regularly like the open editions. I don’t mind easily being able to buy a toy, but for the prices these are, supply should be cutoff somewhere.


SpecialKAC18, mind me asking what your order number was? My order number is somewhere in the 200K and still 'til this day I haven't received any notification about my order...

My order number was 2020xx. To be clear, I did make it to the order confirmation page, just never got the email. Though- it looks like you at least got that far as well. Sit tight- I’m sure it’s coming!

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Kaws and more for sale.

Looking for: Michael Lau Fingercroxx


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PostPosted: Tue Dec 19, 2017 12:54 am 
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SpecialKAC18 wrote:
metrofrog2 wrote:
SpecialKAC18 wrote:
Never received an order confirmation but I just got shipping confirmation.

I’m guessing these were produced in a similar quantity as the open editions, but won’t be restocked regularly like the open editions. I don’t mind easily being able to buy a toy, but for the prices these are, supply should be cutoff somewhere.


SpecialKAC18, mind me asking what your order number was? My order number is somewhere in the 200K and still 'til this day I haven't received any notification about my order...

My order number was 2020xx. To be clear, I did make it to the order confirmation page, just never got the email. Though- it looks like you at least got that far as well. Sit tight- I’m sure it’s coming!


Thanks! Crossing fingers on this...Seems like Kawsone took down that pop-up message about how they're going to take some time responding to each email they received. Hope that's not a sign that all orders are finished processing. I did get an email confirmation, but no shipping info yet...


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PostPosted: Tue Dec 19, 2017 7:48 am 
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Order # 203XXX. Got Order confirmation email, CC auth has now moved to a charge, no shipping email yet though.

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PostPosted: Tue Dec 19, 2017 12:01 pm 
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melting wrote:
Order # 203XXX. Got Order confirmation email, CC auth has now moved to a charge, no shipping email yet though.


+1 CC has a charge processed now but just waiting shipping info...


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