free shipping for St. Pat's Sale?

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fastfingers21
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free shipping for St. Pat's Sale?

Post by fastfingers21 » Mon Mar 17, 2014 9:36 am

Can't get free shipping on anything....



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Kidrobot Guru
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Re: free shipping for St. Pat's Sale?

Post by Kidrobot Guru » Mon Mar 17, 2014 3:16 pm

Hmmm, very strange. Did you follow through until the end until payment options as well? Have you contacted: customerservice@kidrobot.com

Please keep me posted and apologies for any inconvenience. Hopefully this issue has been resolved.

tirdman83
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Re: free shipping for St. Pat's Sale?

Post by tirdman83 » Mon Mar 17, 2014 4:28 pm

I had this issue as well, charged me for shipping. No option to change it to free.
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Stoop
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Re: free shipping for St. Pat's Sale?

Post by Stoop » Mon Mar 17, 2014 5:22 pm

Yeah I am trying to buy a case of South Park but unable to get past the shipping options just keeps saying there's an error I need to fix, I see no error. Maybe it's because I'm in Canada, does the 30% off not apply to us? I emailed customer service but they are closed for an extended weekend... What timing.

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JWU
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Re: free shipping for St. Pat's Sale?

Post by JWU » Mon Mar 17, 2014 9:53 pm

Iv had the same probl! I reached out through email with my order #, tryed on Facebook and Instagram and no reply. Idk what's up but that's not great customer service towards a paying customer. I returning customer at that
Im looking for any thing graffiti dunnys,fatcaps and bots..... I already have 8in tag team dunny sets and Holly roller sets
Follow me on Instagram @j36wu
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JWU
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Re: free shipping for St. Pat's Sale?

Post by JWU » Tue Mar 18, 2014 10:00 am

I got ahold of customer service and they will be refunding shipping
Im looking for any thing graffiti dunnys,fatcaps and bots..... I already have 8in tag team dunny sets and Holly roller sets
Follow me on Instagram @j36wu
Good transactions with EviLOne,griffndunn, Drew Blood,w33zy16,Pezboy440, realtyguy808, Salamannde, luv4dunny, MattPower,
jfactor13

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Kidrobot Guru
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Re: free shipping for St. Pat's Sale?

Post by Kidrobot Guru » Tue Mar 18, 2014 12:09 pm

Sorry to hear about this folks! I am glad to hear they will refunding for shipping.

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hobblinharry
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Re: free shipping for St. Pat's Sale?

Post by hobblinharry » Tue Mar 18, 2014 1:35 pm

i ordered some stuff yesterday. i saw items on discount but there was no free shipping. was there supposed to be?
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Kidrobot Guru
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Re: free shipping for St. Pat's Sale?

Post by Kidrobot Guru » Tue Mar 18, 2014 2:08 pm

Yes, as mentioned on KR's facebook.

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noeleaser
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Re: free shipping for St. Pat's Sale?

Post by noeleaser » Wed Mar 19, 2014 10:05 pm

I will be sorting out everyone who emailed CS about the free shipping issue.. I was away on vacation for 4 days and have a backlog of emails to deal with. As you all know, tomorrow is the skull head release, so it may take me a bit longer to deal with. It I assure you, it will get sorted out.. :)

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Kidrobot Guru
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Re: free shipping for St. Pat's Sale?

Post by Kidrobot Guru » Thu Mar 20, 2014 12:37 pm

Yeah boyeeee.

Bulletproof
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Re: free shipping for St. Pat's Sale?

Post by Bulletproof » Thu Mar 20, 2014 12:53 pm

Nice! I noticed it gave me half shipping or something. I only paid 5$ for shipping.
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