forum home kr home

Kidrobot Discussion Boards

Welcome to the best place on the web to talk about urban vinyl toys, plush, mini-figures, toy-art, toy artists, collecting, customs, & more!

It is currently Mon Oct 23, 2017 6:15 am


All times are UTC - 5 hours [ DST ]




Post new topic Reply to topic  [ 12 posts ] 
Author Message
PostPosted: Mon Mar 17, 2014 11:36 am 
Offline
User avatar

Joined: Sat Aug 18, 2012 8:14 pm
Posts: 509
Can't get free shipping on anything....

_________________
My Collection*** Wish List*** For Sale*** Past Transactions ***Trampt


Top
 Profile  
 
PostPosted: Mon Mar 17, 2014 5:16 pm 
Offline
User avatar

Joined: Wed Jul 06, 2005 4:13 pm
Posts: 13221
Location: NYC
Hmmm, very strange. Did you follow through until the end until payment options as well? Have you contacted: customerservice@kidrobot.com

Please keep me posted and apologies for any inconvenience. Hopefully this issue has been resolved.


Top
 Profile  
 
PostPosted: Mon Mar 17, 2014 6:28 pm 
Offline

Joined: Tue Sep 13, 2005 8:26 am
Posts: 369
Location: Wichita, KS
I had this issue as well, charged me for shipping. No option to change it to free.

_________________
Great Transactions with: W33ZY16, MUNKYMAN, DEXDESIGN, NISARES, DIMPLY_GECKO, HIYATA, KONFUCIOUS, NEEBLES, JACRANKY, SNEAKERHEAD1206, EXCITE, WAISICMAO, HAGGARD, BCD0325, MAKI MAKI, BCK2SQR1, ZOMBIEMONKIE, SCARWARS, COLLEENF7, JORDAN23, XENEIZE666, IAMTHEWINTER, NAMEBRAND, DREWBLOOD


Top
 Profile  
 
PostPosted: Mon Mar 17, 2014 7:22 pm 
Offline
User avatar

Joined: Mon Feb 17, 2014 2:13 pm
Posts: 41
Location: Edmonton
Yeah I am trying to buy a case of South Park but unable to get past the shipping options just keeps saying there's an error I need to fix, I see no error. Maybe it's because I'm in Canada, does the 30% off not apply to us? I emailed customer service but they are closed for an extended weekend... What timing.


Top
 Profile  
 
PostPosted: Mon Mar 17, 2014 11:53 pm 
Offline
User avatar

Joined: Sun Mar 02, 2014 11:16 pm
Posts: 54
Location: Niagara Falls, NY
Iv had the same probl! I reached out through email with my order #, tryed on Facebook and Instagram and no reply. Idk what's up but that's not great customer service towards a paying customer. I returning customer at that

_________________
Im looking for any thing graffiti dunnys,fatcaps and bots..... I already have 8in tag team dunny sets and Holly roller sets
Follow me on Instagram @j36wu
Good transactions with EviLOne,griffndunn, Drew Blood,w33zy16,Pezboy440, realtyguy808, Salamannde, luv4dunny, MattPower,
jfactor13


Top
 Profile  
 
PostPosted: Tue Mar 18, 2014 12:00 pm 
Offline
User avatar

Joined: Sun Mar 02, 2014 11:16 pm
Posts: 54
Location: Niagara Falls, NY
I got ahold of customer service and they will be refunding shipping

_________________
Im looking for any thing graffiti dunnys,fatcaps and bots..... I already have 8in tag team dunny sets and Holly roller sets
Follow me on Instagram @j36wu
Good transactions with EviLOne,griffndunn, Drew Blood,w33zy16,Pezboy440, realtyguy808, Salamannde, luv4dunny, MattPower,
jfactor13


Top
 Profile  
 
PostPosted: Tue Mar 18, 2014 2:09 pm 
Offline
User avatar

Joined: Wed Jul 06, 2005 4:13 pm
Posts: 13221
Location: NYC
Sorry to hear about this folks! I am glad to hear they will refunding for shipping.


Top
 Profile  
 
PostPosted: Tue Mar 18, 2014 3:35 pm 
Offline
User avatar

Joined: Mon Mar 17, 2014 5:06 pm
Posts: 16
i ordered some stuff yesterday. i saw items on discount but there was no free shipping. was there supposed to be?

_________________
Futurama Series 2 figures up for trade! viewtopic.php?f=43&t=246605

Ideal Trade: my Hyperchicken for your Elzar && Roberto


Top
 Profile  
 
PostPosted: Tue Mar 18, 2014 4:08 pm 
Offline
User avatar

Joined: Wed Jul 06, 2005 4:13 pm
Posts: 13221
Location: NYC
Yes, as mentioned on KR's facebook.


Top
 Profile  
 
PostPosted: Thu Mar 20, 2014 12:05 am 
Offline
User avatar

Joined: Sat Feb 16, 2008 2:04 am
Posts: 2559
Location: Denver, CO
I will be sorting out everyone who emailed CS about the free shipping issue.. I was away on vacation for 4 days and have a backlog of emails to deal with. As you all know, tomorrow is the skull head release, so it may take me a bit longer to deal with. It I assure you, it will get sorted out.. :)

Cheers,
-N

_________________
Collection Pics
Trampt Profile
Instagram
For Trade
For Sale


"Every man has inside himself a parasitic being who is acting not at all to his advantage..."
- William S. Burroughs


Top
 Profile  
 
PostPosted: Thu Mar 20, 2014 2:37 pm 
Offline
User avatar

Joined: Wed Jul 06, 2005 4:13 pm
Posts: 13221
Location: NYC
Yeah boyeeee.


Top
 Profile  
 
PostPosted: Thu Mar 20, 2014 2:53 pm 
Offline

Joined: Sun Mar 16, 2014 12:08 pm
Posts: 13
Location: Flint, Michigan
Nice! I noticed it gave me half shipping or something. I only paid 5$ for shipping.

_________________
#bulleproofglassworks @bulletproofglass


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 12 posts ] 

All times are UTC - 5 hours [ DST ]


Who is online

Users browsing this forum: No registered users and 2 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB® Forum Software © phpBB Group